How I Can Help You
Stephanie focuses on responding to clients’ day-to-day account questions and requests. Her approach is to listen to what they need, respond promptly, update them often and follow up to confirm that they are satisfied with the results. For each interaction, Stephanie’s goal is to increase clients’ confidence that their accounts are accurately overseen and well organized.
What Makes Me Knowledgeable
Stephanie came to Pence Financial Group in 2024 with more than 25 years of experience managing client relationships, personalizing customer service and overseeing office operations. Her skills in workflow prioritization and performance management have translated seamlessly into her assistance for the team’s clients. Prior to beginning her career, Stephanie attended the University of Arkansas at Fort Smith.
Getting to Know Me
In her free time, Stephanie loves being outdoors, especially hiking, running in local races and landscaping or gardening around her unique earth berm home. She also enjoys heading out for adventurous Jeep rides with husband, Matt, and their loyal pup, Cody, as well as supporting her church community. In her “down” time, Stephanie designs and hand-crafts unique greeting cards, utilizing a wide range of materials from botanicals to archival inks.
